Welker Engineered ProductsManufacturers of Automation Components & Plane Bearings
"Everything but the robot"

 

Help using the Configurator

 

 

 

What is PARTserver/PARTsolutions?

PARTserver is a CAD model service used in conjunction with the welkerproducts.com website. Welker has contracted with PARTsolutions to provide CAD models to visitors of the Welker website. Models are delivered in the native CAD format of choice directly to the visitor.

How is PARTsolutions integrated into the Welker website?

When a component that has this functionality is selected visitors will be able to open the configurator page and configure the component as desired. The appropriate order number is automatically generated and registered visitors may generate a CAD model, a 3D preview and/or obtain pricing for the configured part. Once generated, a link is made available for the visitor to download the model in the format of their choice.

How much does a CAD model cost?

Models are provided free of charge to all visitors. However, all visitors are required to register on the Welker website before downloads can be made.

How do I know what parts have a CAD model/3D preview?

Parts with a CAD icon in our online catalog have models available.

How do I locate and download a CAD model?

Parts with a  CAD  icon in our online catalog have models available.

 

How do I open CATIA / SolidWorks Macro files?

 

How many CAD models can I download?

This is dependent on your account type and is set and controlled by the admin staff at Welker. Note: A log is kept of each request.

Can a model be previewed online?

Parts with a CAD icon in our online catalog have a 3D preview available. You may wire frame, rotate, zoom, move, part transparent and assembly opaque the model.

 

NOTE: Previews may not be available on mobile devices.

 

How do I operate the 3D preview?

You can rotate the 3D model by dragging while left-clicking.
While right-clicking, drag upward to enlarge the view and downward to zoom out.
Double left click to restore the product view to screen size.
Single right click to the 3D model translucent.

3D Viewer Options

1. Transparent drawing (line drawing)
2. Delete opaque lines
3. Opaque line drawings available
4. Restore display size
5. Front preview
6. Back preview
7. Left preview
8. Right preview
9. Preview from above
10. Preview from bottom
11. Stereo rotational view
12. Development view
13. How to operate (help)
14. Viewer settings

Available CAD Formats

3D 2D
Allplan SAT 2.1 Allplan
AutoCAD SAT 3.0 AutoCAD

Aveva PDMS/Marine

SAT 4.0 BMP (2D View)
Caddy++ SAT 5.0 BMP (3D View)
Catia SAT 5.3 Cadkey CDL
Catia IUA SAT 6.0 Catia IUA
CIP Solid Edge ST2 DWF A5.5
Direct to Solidworks Solid Edge ST3 DWF B5.5
DWG Solid Edge ST4 DWF C5.5
DXF Solid Edge ST5 DWG, DXF
EMS SolidWorks HP ME 10
IGES STEP 2.03 HPGL
Inventor 2011 STEP 2.14a IGES
Inventor 2012 STEP 2.14b JPEG (2D VIEW)
Inventor 2013 STL JPEG (3D VIEW)
Inventor Think3 Medusa
JT Tribon M3 Metafile 2D
Mechanical Desktop U3D (universal 3d) Metafile 2D (PS2)
MegaCAD NX7 MI
Metafile 3D (PS3) NX7.5 Microstation (DGN)
Nupas / Cadmatic NX8 PDF Datasheet
One Space Modeling NX8.5 Postcript EPS
Parasolid VRML SolidEdge ST2
PDF 3D VX (Varimetrix) SVG
Pro/E Wildfire 4 XGL TIFF (2D VIEW)
Pro/E Wildfire 5 3D Studio Max TIFF (3D VIEW)
Creo Parametric 1.0   VX (VARIMETRIX)
Creo Parametric 2.0    
PRO-Desktop    
SAT 2.0    

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How do I specify a different CAD format?

 

How do I specify a different Default CAD format?

 

What are the system requirements for PARTserver?

 

What should I do if I have a problem or question?

First see if your problem or question is addressed on our Help pages. If you are still experiencing problems or need additional assistance contact us at (800) 229-0890 Monday through Friday between 9am and 4pm EST or see our Support page to send an email.

Technical Support

Preview screen is not displayed

To display preview of the selected parts, ActiveX control must be installed in your browser.

[1] If ActiveX is not installed in your browser, when a component is selected, a dialog appears beneath the toolbar with the message "This site might require the following ActiveX control:…"

ActiveX Control


Click the dialog beneath toolbar to install "ActiveX control"

Install

Sometimes you will need to install the Cadenas part as a secondary action. Select Generate 3D preview and then double click the preview window when it fails to load. You should be prompted to load the ActiveX 3D viewer.

Cadenas ActiveX

Select Install and then you can preview 3D components on this or any PARTsolutions enabled web site.

 

* In the case ActiveX control is not installed properly
In Internet Explorer, click Internet Options on the Tools menu. Click the Security tab.
Click Internet, and then click Custom Level button to open the Active X settings
Check "Prompt" or "Enable" for "Download signed ActiveX controls:"
Restore original settings when ActiveX is installed successfully.

IE Options

Manual install

To obtain the web viwer for manual installation please visit www.partsolutions.com/webviewer

 

Java Must be installed for Firefox, Chrome etc

To display preview of the selected parts, JAVA must be installed in your browser.

Firefox 3.5 and above need Java 6 Fix level 16 + the same version works for both Firefox and Chrome.

See below for installation process of JAVA

Confirmation/InstallTop

I click on the Preview link and nothing happens.

Most likely the problem is that you have JavaScript disabled. See this section for instructions on enabling JavaScript.

How do I enable Java Script?.

Use the following set of instructions based upon your browser type.

Internet Explorer 4x

 

Other Browsers » Please refer to your browser documentation for how to enable Javascript.

How do I enable Cookies?

Use the following set of instructions based upon your browser type.

Internet Explorer 6x +

 

Internet Explorer 5x

 

Netscape 6x

Note: You can also manage cookies on a site-by-site basis. For more information about privacy and cookies, refer to Netscape Help.

 

Other Browsers 

Please refer to your browser documentation for how to enable cookies Top

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